The Retention Room is a curated fireside chat for founders, growth professionals, and customer retention leaders. It brings carefully selected attendees into one room in Ibadan for an evening of real conversation about why customers leave and what you can do about it. Featuring a keynote on the KEEP Framework, a fireside chat and panel discussion with leading voices in customer retention and entrepreneurship, a live demo, audience Q&A, and structured networking. Whether you're a founder trying to reduce churn, a customer success professional sharpening your craft, or a team lead looking for frameworks your team can apply on Monday morning, this is the room you want to be in. What you'll experience: A keynote on why customers leave (and how to know before they do) A fireside chat and panel discussion with founders and leaders who've built retention into scaled businesses A live demo of a customer health scoring framework applied to a real business Audience Q&A with every speaker Structured networking with professionals who care about customer relationships Limited tickets. Organized by TrailBlaze Africa | trailblazeafrica.com